Sketching At Every Step of the Service System, Increasing Understanding and Unified Vision

Sketching At Every Step of the Service System, Increasing Understanding and Unified Vision

Description

I use sketching as a constant means of communication for alignment. It's an efficient tool to turn ideas into a shared vision, helping stakeholders quickly align on goals and challenges. By drawing together in meetings, whether mapping flows or brainstorming solutions, my teams expose assumptions, spot opportunities, and build a common strategic direction faster than words alone.

Even late in a project, sketching keep partners engaged and decisive. Rapid visuals clarify complex decisions, invite feedback, and ensure everyone owns the outcome.  

Outcome

  • Enables stakeholders to visually align on goals and priorities, reducing ambiguity and creating a shared roadmap for decision-making.
  • Minimizes gaps in interpretation by making abstract ideas tangible, ensuring all partners work from the same visual reference.
  • Transforms strategy into concrete, collaborative artifacts, empowering teams to iterate, commit, and act with confidence.


Using Format